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Privacy Policy

Benchmark Residential - Protecting Your Privacy

At Benchmark Residential, we take your privacy seriously. This policy explains how we collect, use, and safeguard your personal information.

Following Australian Guidelines

We adhere to the Australian Privacy Principles (APPs) outlined in the Privacy Act 1988 (Cth). These principles govern how we handle your personal data, including collection, use, storage, and disposal. You can find more about the APPs at https://www.oaic.gov.au/.

What We Collect and Why

Personal information, like your name, address, email, and phone number, helps us deliver our services and keep you informed. We collect this information through various methods, including online forms, social media interactions, subscriptions, website cookies, and direct communication. We’re not responsible for the privacy policies of authorized third-party websites we link to.

Using Your Information Wisely

We primarily use your information to provide excellent service and relevant marketing content. We might also utilize it for closely related secondary purposes, always ensuring it aligns with your reasonable expectations. You can unsubscribe from our communications anytime by contacting us directly or using the “unsubscribe” option in our emails.

Transparency is Key

Whenever we collect your personal information, we’ll explain the purpose and intended use clearly (where possible).

Sharing Responsibly

We may disclose your information only in specific situations, such as with your consent or when required by law.

Keeping Your Data Secure

We take all reasonable precautions to safeguard your personal information from misuse, loss, unauthorized access, alteration, or disclosure.

Data Retention and Disposal

Once we no longer require your information for its original purpose, we’ll take steps to securely destroy or de-identify it. However, client files containing some personal information may be kept for a minimum of 7 years.

Keeping Your Information Accurate

We strive to maintain accurate, complete, and up-to-date personal information. If you find any inaccuracies, please let us know as soon as possible so we can update our records and continue providing the best possible service.

Staying Updated

This policy may be updated from time to time and will always be available on our website.

Questions and Concerns

If you have any questions or complaints regarding our Privacy Policy, feel free to contact us at accounts@benchmarkresidential.com.au.